Video
How to connect your Instagram account to 12Bot in 4 simple steps
Connect your Instagram account so you can manage it in 12Bot.
Resources
Training Videos
Learn 12BOT step by step with short training videos.
Watch how to connect WhatsApp, Instagram and Facebook, build automation flows, send WhatsApp campaigns, manage leads and reply to customers from one shared inbox.
Browse Training
Step-by-step training videos to get the most out of 12BOT.
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Video
How to connect your Facebook Page to 12Bot in 4 simple steps
Connect your Facebook Page and manage its messages in 12Bot.
Video
How to reply to customers from one inbox in 12Bot
Reply to customers from one inbox, with their details, assignment, and tags in one place.
Video
How to add a lead in 12Bot (in under a minute)
Add a lead with phone, name, and email, then view or edit the full details.
Video
How to launch a WhatsApp flow in minutes with 12Bot's ready-made templates
Launch a ready-made WhatsApp flow, preview it, and set it live.
Video
How to send a WhatsApp campaign with 12Bot
Send an approved WhatsApp template to a list now, or schedule it for later.
Video
How to create a WhatsApp message template in 12Bot
Create a WhatsApp message template and submit it for Meta approval.
Video
How to get help from the 12Bot team with a support ticket
Create a support ticket and chat with the 12Bot team.
Video
How to view, filter and add contacts in 12Bot
Keep every contact in one place: view, filter and add contacts.
Video
How to build and manage your lead pipeline in 12Bot
Build a pipeline with your own stages and move every lead through it.
Video
How to schedule Instagram posts and reply to comments in 12Bot
Plan your Instagram posts and reply to comments, all in one place.
Video
How to build an Instagram and Facebook automation in 12Bot
Build an automation so Instagram and Facebook reply for you.
