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How to view, filter and add contacts in 12Bot

Keep every contact in one place: view, filter and add contacts.

What this video covers

Keep every contact in one place. Here is how to view and manage your contacts with 12Bot.

  1. From your dashboard, expand the Messaging menu, then click Contacts. This is your contact book. Each contact shows the phone number, name, tags, source and the date it was added.
  2. To find someone, use the filters to sort by source: Manual, CSV file, API Single, API Bulk or Webhook.
  3. To add a contact yourself, click Add Contact. Enter the phone number, name, email and tags.
  4. Click Add Contact to save.

You can now view, filter and add contacts in just a few simple steps.