WhatsApp Automation

WhatsApp Automation That Actually Runs Your Business

Automate replies, flows, broadcasts, and orders on WhatsApp with the official Business API. No-code builder, AI agent, and built-in ordering.

Manual WhatsApp does not scale

One person replying to every WhatsApp message works for a handful of chats a day. Past that, messages get missed, orders get lost in scroll, and follow-ups never happen. WhatsApp automation fixes this without losing the personal, conversational feel customers expect on the channel.

How WhatsApp automation works in 12Bot

01

Customer message

Part of the 12BOT workflow for this campaign.

02

No-code flow / AI reply

Part of the 12BOT workflow for this campaign.

03

Condition or button

Part of the 12BOT workflow for this campaign.

04

Order or lead capture

Part of the 12BOT workflow for this campaign.

05

Human handoff if needed

Part of the 12BOT workflow for this campaign.

06

CRM record

Part of the 12BOT workflow for this campaign.

What you can automate

Visual flow builder

Build multi-step conversations with conditions, buttons, and menus — no code required.

AI-powered replies

Answer FAQs and product questions using your own menu, price list, or website content.

Broadcast engine

Send targeted WhatsApp broadcasts to segments of your customer list on a schedule.

Order automation

Take orders and send status updates without leaving the chat.

Industry templates

Ready-made flows for restaurants, clinics, schools, and real estate — live in 10 minutes.

See WhatsApp automation in action

WhatsApp Sales Agent

Automate WhatsApp Sales

Businesses running 12Bot automate the repetitive 80% of WhatsApp conversations — FAQs, order status, basic qualification — and keep humans for the 20% that actually needs a person.

Got questions?

We Have Answers

Objections we hear on this campaign.

No. The visual drag-and-drop flow builder covers conditions, buttons, and AI steps without writing code.

Start a 7-day free trial

Automate replies, flows, broadcasts, and orders on WhatsApp with the official Business API. No-code builder, AI agent, and built-in ordering.

No credit card required to begin.