Know Where Every Customer Came From
See which supported channel or source started the conversation and give your sales team the context they need to convert it.
Ad spend without conversation context
You spend on Facebook, Instagram, and WhatsApp, then the chat opens with no memory of how it started. 12BOT keeps the channel or source on the customer so sales knows what they are walking into.
Source stays with the customer
Facebook / Instagram / WhatsApp source
Part of the 12BOT workflow for this campaign.
Customer conversation
Part of the 12BOT workflow for this campaign.
Assigned agent
Part of the 12BOT workflow for this campaign.
CRM profile
Part of the 12BOT workflow for this campaign.
Order
Part of the 12BOT workflow for this campaign.
Source context your team can use
Source on the profile
See the supported channel or source that started the conversation inside the customer record.
Sales and marketing alignment
Give agents the opening context without promising click-level ad revenue reports.
Linked conversation history
Orders and chats stay on the same customer so follow-ups are not guesswork.
See source context in the product
Stop Wasting Ad Spend
Marketing can see which connected channel started the chat. 12BOT does not claim campaign or ad-level revenue attribution unless that data is stored on the conversation.
We Have Answers
Objections we hear on this campaign.
No. 12BOT records the supported channel or source on the conversation and customer. It does not promise exact campaign or ad-level revenue attribution.
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See which supported channel or source started the conversation and give your sales team the context they need to convert it.
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