Answer WhatsApp Calls With an AI Voice Agent
Let an AI voice agent answer WhatsApp calls, trained on your own knowledge base, with live handoff to a human agent, call recordings, and transcripts.
A missed call is a missed customer
WhatsApp calling is becoming a real support and sales channel, but staffing it around the clock is expensive. A missed call during a busy shift or after hours often means a lost customer who does not call back. An AI voice agent answers every call, handles what it can, and brings a human in for the rest.
How a WhatsApp AI call works
Customer calls on WhatsApp
Part of the 12BOT workflow for this campaign.
AI voice agent answers
Part of the 12BOT workflow for this campaign.
Answers from your knowledge base
Part of the 12BOT workflow for this campaign.
Live handoff to a human agent
Part of the 12BOT workflow for this campaign.
Call recorded and transcribed
Part of the 12BOT workflow for this campaign.
Logged to the customer record
Part of the 12BOT workflow for this campaign.
What the AI voice agent does
Teach your AI
Upload documents or an FAQ so the voice agent answers calls using your real business knowledge.
Live human handoff
An agent can take over an in-progress call at any point, with the AI’s context carried over.
Recordings & transcripts
Turn on call recording (with a consent notice) and get a transcript of every call, so you can review quality and train the AI further.
Analytics & containment
See how many calls the AI resolves on its own versus how many need a human agent.
10-minute setup
A guided setup wizard gets calling and the AI voice agent live without reading API docs.
See WhatsApp AI calling in the product
WhatsApp Sales Agent
Support and sales teams use 12Bot’s AI voice agent so WhatsApp calls get answered immediately, with a named agent able to step in the moment a call needs a human.
We Have Answers
Objections we hear on this campaign.
Yes. Live handoff lets an agent join an in-progress WhatsApp call, and the AI’s context carries over so the customer does not repeat themselves.
Start a 7-day free trial
Let an AI voice agent answer WhatsApp calls, trained on your own knowledge base, with live handoff to a human agent, call recordings, and transcripts.
No credit card required to begin.
