A WhatsApp AI Agent That Knows Your Business
Deploy an AI agent on WhatsApp trained on your own menu, FAQs, and documents. Answers in Urdu, Roman Urdu, English, and Arabic, with human handoff when needed.
Generic chatbots give generic answers
A scripted chatbot can only follow the paths you build. Customers ask questions outside the script and get stuck in a menu loop. An AI agent trained on your own content — menu, price list, FAQ document, website — answers in natural language instead of forcing customers through a decision tree.
How the AI agent works
Customer question
Part of the 12BOT workflow for this campaign.
AI searches your knowledge base
Part of the 12BOT workflow for this campaign.
Natural-language answer
Part of the 12BOT workflow for this campaign.
Escalation if uncertain
Part of the 12BOT workflow for this campaign.
Human agent takeover
Part of the 12BOT workflow for this campaign.
Resolved with full history
Part of the 12BOT workflow for this campaign.
What the AI agent can do
Trained on your content
Upload a PDF, FAQ document, or paste your website URL — the agent answers from your actual business content.
Multi-language
Understands and replies in English, Urdu, Roman Urdu, and Arabic — including bilingual conversations.
Smart handoff
When the AI is unsure or the conversation needs a human, it hands off to an assigned agent with full context.
Chat and agent automation together
Automates repetitive questions while your team stays focused on high-value conversations.
Works across channels
The same AI agent can run on WhatsApp, Instagram DMs, and Facebook Messenger.
See the AI agent answer real questions
Automate WhatsApp Sales
Businesses use the 12Bot AI agent so common questions get answered instantly in the customer’s own language, while the team only jumps in for conversations that actually need a person.
We Have Answers
Objections we hear on this campaign.
No. It handles repetitive questions and qualification. Conversations that need judgment or negotiation hand off to a human agent with full history.
Start a 7-day free trial
Deploy an AI agent on WhatsApp trained on your own menu, FAQs, and documents. Answers in Urdu, Roman Urdu, English, and Arabic, with human handoff when needed.
No credit card required to begin.
