Growth & Commerce

Know Which Ads Bring Real Customers

Stop guessing. 12Bot records the campaign, ad and headline behind every click-to-WhatsApp conversation, so ad spend connects to actual leads.

Ad-level
Campaign, ad and headline recorded
Multi-touch
History beyond the first click
Auto-tag
e.g. ads:facebook on leads

The problem

Clicks are not customers

You spend on ads but cannot say which ad produced which customer. Budget decisions end up based on clicks, not conversations.

Capabilities

Attribution built into the chat

Automatic capture

When a first message comes from a click-to-WhatsApp ad, the ad details are saved silently.

Multi-touch history

Keep every ad interaction per customer, not just the first.

Automatic tagging

Conversations and leads are tagged with the platform and campaign.

Context for your agents

Agents see "this came from the Eid campaign" before they reply.

Dashboard breakdown

Conversations by ad platform and top campaigns at a glance.

How it works

How it works

01

Run click-to-WhatsApp ads

As you do today on Facebook or Instagram.

02

Customer clicks and messages

12Bot records the ad details on the conversation.

03

See the results

The dashboard shows conversations by platform and top campaigns.

Real-world example

A furniture store compares two campaigns

"Sofa Sale" brought 180 conversations and 40 leads; "Bedroom Bundle" brought 90 conversations and 5 leads. The store shifts budget accordingly.

Business benefits

  • Marketing budget decisions based on real conversations
  • Sales team sees the ad context before replying

Who it's for

  • Any business running Facebook or Instagram click-to-WhatsApp ads
Got questions?

We Have Answers

Common questions about ads attribution.

Facebook and Instagram click-to-WhatsApp ads.

Try Ads Attribution today

See which Facebook and Instagram ad brought in each conversation and lead.

No credit card required to begin.